RETURNS
All returned items must be in ‘like-new’ condition, in their original box, with no attempt to install or modify item, and must be returned with a copy of the invoice. There are no returns on electrical or used parts. All returns must be approved prior to sending them back to us, by calling 1-909-570-4322. You have 30 days from the date on the invoice to return items (unless under manufacture warranty). Unauthorized returns will be charged a 20% restocking fee. Refunds will be issued using the same method in which you paid. Remember to ask for return shipping instructions (i.e.: UPS vs. US mail.). Shipping expenses for returns will not be reimbursed. You may also contact us via e-mail at olphartz51@gmail.com
Non-returnable items:
Special Order items
Gift cards
Downloadable software products
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use, CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened. Any item not in its original condition, is damaged or missing parts for reasons not due to our error Any item that is returned more than 30 days after delivery
Refunds (if applicable)Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at olpharz@gmail.com
Sale items (if applicable)Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at olphartz51@gmail.com
All returned items must be in ‘like-new’ condition, in their original box, with no attempt to install or modify item, and must be returned with a copy of the invoice. There are no returns on electrical or used parts. All returns must be approved prior to sending them back to us, by calling 1-909-570-4322. You have 30 days from the date on the invoice to return items (unless under manufacture warranty). Unauthorized returns will be charged a 20% restocking fee. Refunds will be issued using the same method in which you paid. Remember to ask for return shipping instructions (i.e.: UPS vs. US mail.). Shipping expenses for returns will not be reimbursed. You may also contact us via e-mail at olphartz51@gmail.com
Non-returnable items:
Special Order items
Gift cards
Downloadable software products
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use, CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened. Any item not in its original condition, is damaged or missing parts for reasons not due to our error Any item that is returned more than 30 days after delivery
Refunds (if applicable)Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at olpharz@gmail.com
Sale items (if applicable)Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at olphartz51@gmail.com
